Privacy Policy

Last updated: 12th December 2025

This Privacy Policy explains how HR Dog Walking and Training (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website and use our services.

We are committed to respecting your privacy and protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the collection and use of information in accordance with this policy.

Who We Are

HR Dog Walking and Training (also referred to as “HR Dog Walking”) provides dog walking and dog training services in Barnsley and the surrounding areas.

Data controller:
HR Dog Walking and Training
Barnsley, South Yorkshire, United Kingdom

Contact for privacy queries:
Email: hrdogwalkingandtraining@outlook.com
Telephone: 07999534384

What Information We Collect

We only collect information that we need to provide our services, respond to enquiries, and run our business.

Information you provide directly

When you contact us, complete a form, or make an enquiry, we may collect:

Your name
Your email address
Your phone number
Your address or general location
Information about your dog(s) (name, age, breed, behaviour, health needs, etc.)
Details about the services you’re interested in (dog walking, training, dates, times, preferences)
Any other information you choose to share with us in messages or notes

Information collected automatically

Because this site is built using Google Sites, certain information may be collected automatically when you visit, such as:

Your IP address
Browser type and version
Device type and operating system
Pages you visit and the time and date of your visit
Time spent on pages and other usage data

This type of data is usually collected through cookies and similar technologies (see the “Cookies” section below) and is generally used in an aggregated way to improve the website and understand how it’s used.

How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries: Answering your questions, providing information about our services, and following up on your requests.
To provide our services: Arranging and delivering dog walking and dog training sessions, scheduling appointments, and managing bookings.
To communicate with you: Sending confirmations, updates, reminders, and any necessary information related to your dog’s care or training.
To manage our business: Keeping records, handling payments (if applicable), and managing our relationship with you as a client.
To improve our website and services: Monitoring how the site is used and making changes to improve your experience.
To comply with legal obligations: Meeting our legal and regulatory requirements, such as record-keeping and responding to lawful requests.

We will not sell your personal data to third parties.

Legal Bases for Processing

We rely on one or more of the following legal bases under UK GDPR to process your personal data:

Contract: Processing is necessary to enter into or fulfil a contract with you (for example, when you book dog walking or training with us).
Legitimate interests: Processing is necessary for our legitimate business interests (such as responding to enquiries, providing updates about booked services, and improving our website), and these are not overridden by your rights.
Legal obligation: Processing is necessary to comply with the law (for example, for tax or accounting purposes).
Consent: In some cases, we may ask for your consent (for example, to send occasional marketing or updates). You can withdraw your consent at any time.

Sharing Your Information

We only share your information when it is necessary and appropriate, such as:

Service providers: We may use third-party providers (for example, website hosting by Google Sites, email providers, or cloud storage services) who process data on our behalf. They are only allowed to use your data in accordance with our instructions and must keep it secure.
Professional advisors: Such as accountants or legal advisors, where reasonably necessary for business or legal reasons.
Legal and regulatory authorities: If required by law, court order, or to protect our rights, property, or safety.

We do not share your information with third parties for their own marketing purposes.

Cookies and Website Tracking

This website is built on Google Sites, which may use cookies and similar technologies to:

Help the site function correctly
Remember your preferences
Collect anonymous statistics on how the site is used

Cookies are small text files stored on your device. You can control or delete cookies through your browser settings. If you choose to disable cookies, some parts of the website may not work as well.

For more details on how Google uses data and cookies, please refer to Google’s own privacy and cookies policies.

Data Storage and Security

We take reasonable steps to keep your personal data secure and to prevent loss, misuse, or unauthorised access.

Measures may include:

Using reputable, secure online service providers (such as Google)
Limiting access to personal data to those who need it to perform their role
Using passwords and security features on devices and accounts

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your personal data only for as long as necessary for the purposes described in this policy, including:

For as long as you are an active client
For a reasonable period after your last contact with us, in case of queries or repeat bookings
For as long as required by law (for example, for tax or record-keeping purposes)

When we no longer need your data, we will delete or anonymise it securely.

Your Rights

Under UK data protection law, you have certain rights in relation to your personal data, including:

Right of access: You can ask for a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete information.
Right to erasure: You can ask us to delete your personal data in certain circumstances.
Right to restrict processing: You can ask us to limit how we use your data in certain situations.
Right to object: You can object to our processing of your personal data where we rely on legitimate interests.
Right to data portability: In some cases, you can request to receive your data in a structured, commonly used format so you can transfer it to another controller.
Right to withdraw consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details at the top of this policy. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data. We would appreciate the chance to deal with your concerns first, so please contact us directly if you have any questions.

Children’s Privacy

Our services are aimed at adults (pet owners and carers). We do not knowingly collect personal data from children under 16 without parental consent.

If you believe a child has provided us with personal information without appropriate consent, please contact us and we will delete that information where required.

Links to Other Websites

Our website may contain links to other sites (for example, social media pages or partner organisations). We are not responsible for the content or privacy practices of those third-party sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.

Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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